Black Week
Some of our most frequently asked questions
Delivery cost & Delivery time
Domestic delivery cost (Sweden):
- Shipping fee: SEK 99 for orders under SEK 800.
- Orders within Sweden are sent with Schenker to an agent or home delivery with UPS Express for SEK 299.
- Delivery time: 2-3 working days.
International delivery costs:
- International orders are shipped with UPS.
- Delivery time: Up to 7 working days.
- Scandinavia: SEK 300 shipping fee.
- Rest of Europe: SEK 500 shipping fee.
- Asia, Australia & USA: SEK 1000 shipping fee.
Prices
- Prices are stated in Swedish kronor (SEK) and include Swedish VAT of 25%.
- Shipping fee, cash on delivery fees and invoice fees are added.
- Within the EU, the prices are shown with the respective country's VAT.
- For countries outside the EU, prices are shown without VAT, and customs duty is added upon delivery.
Exchanges & Returns within Europe
Exchanges and returns take place via the return form
Exchange of goods:
- In case of exchange, you have the right to buy a new item for each returned item. Any difference will be refunded.
- You are responsible for the return cost in the event of an exchange.
Return:
- You are responsible for return costs yourself. Returns sent against cash on delivery will not be redeemed.
- The refund is made within 30 days after the return is received and approved.
- The refund is made using the same method of payment as at the time of purchase.
Exchanges & Returns outside Europe
Outside Europe:
- You are responsible for return costs in the event of an exchange/return
- Send the goods you wish to return to our address:
Väpnaregatan 8, 254 52 Helsingborg SWEDEN
Contact us here before returning your order.
What is our Odd Stock
- Odd Stock are models that are part of the range, the last pair from an MTO (Made to Order) collection or sample models before an MTO.
- All shoes in Odd Stock are sold at a reduced price.